RBI Customer Protection Circular issued in:
Banks must report frauds above ₹1 lakh within:
Frauds above ₹25 crore must be reported to:
Fraud reporting form to RBI:
C-SOC stands for:
RBI Integrated Ombudsman Scheme launched in:
If bank's 2FA system fails, who bears liability?
Which is NOT a mandatory bank security requirement?
Best practice when reporting fraud:
Customer gets zero liability if reported within:
Max limited liability for savings (up to ₹5L):
Bank must provide shadow credit within:
Customer sharing OTP results in:
ATM skimming (card in possession):
Limited liability for BSBD/Jan Dhan:
Bank investigation must complete within:
SIM swap (customer never received OTP):
Reporting on Day 10 means:
Limited liability for premium credit card (>₹5L):
Writing PIN on card results in:
Burden of proof in fraud disputes lies on:
Which is NOT bank negligence indicator?
Cosmos Bank heist amount:
Bank's fiduciary duty established in:
Bank's mandatory duty includes:
Sophisticated phishing + OTP sharing:
SIM swap without bank verification:
PNB scam amount:
Citibank Gurgaon case established:
Bank's security obligation is:
Wait for bank response before Ombudsman:
Ombudsman complaint portal:
Max Ombudsman compensation:
Ombudsman limitation period:
Appeal against Ombudsman goes to:
RBI Ombudsman toll-free:
Appeal must be filed within:
Ombudsman resolution target:
CRPC is located at:
First step in complaint escalation:
Visa/Mastercard chargeback deadline:
UPI auto-reversal TAT:
RuPay disputes handled by:
Max UPI dispute resolution:
Online cyber fraud complaint portal:
Critical window for recovery:
Visa code 10.4 indicates:
RuPay chargeback deadline:
Freeze fraudster's account via:
UDIR stands for:
Cosmos attack exploited:
PNB fraud involved unauthorized:
Manmohan v. Citibank highlighted:
RBI Circular reference for customer protection:
Document NOT needed for Ombudsman:
Appeal deadline against Ombudsman order:
Citing RBI circular in complaint is:
Shadow credit deadline:
Bank investigation deadline:
Consumer Forum is: